Your refund request must contain the details such as Date of Transaction, Transaction Amount, Mode of Donation i.e. Credit Card or Online Payment and should reach office within 7 (Seven) days from the date on which you made the transaction i.e.:

• The date on which you Made the transaction online, electronically or through other means, OR
• The date on which you Handed over the cheque / demand draft to or someone authorised by for this purpose, OR
• The date on which you Despatched the cheque / demand draft to by other means.

The refund process may take time 7 to 10 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.